Self-Service Options

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Self-Service Options

With our convenient self-serve options, it’s easy to make changes to your home or business without ever having to pick up a phone. 

Move Your Power

Send us a request to move your power connection to a new address.

Connect Your Power

Send us a request to have your power turned on.

Disconnect Your Power

Send us a request to have your power turned off.

Report A Payment

If you want to report a payment, please let us know. This form requires you to be logged in My Account

Update Your Account

When you call for service or to report a power outage, we're able to locate and help you quickly with up-to-date account information. 

Consider Equal Billing

Compare our standard bi-monthly billing plan to the equal billing plan which offers 12 equal monthly payments throughout the year.

Send Your Meter Read

Check the usage on your power bill, or submit your postcard meter reading.

Request a Streetlight Repair

If you've noticed a street light out in the NS Power service area, please let us know.

REQUEST A TREE TRIM

If you've noticed a tree near a dangerous power lines, please let us know.

REQUEST A SAFE CLEARANCE/CABLE LOCATE

If you're planning to work near power lines, let us help ensure its safe.

Request A Line Rebate

If you made a payment to build a power line extension in order to receive electric service, you may be eligible to receive a rebate for a portion of your installation cost when a new customer is permanently connected to that power line.

Electrical Claims

Learn about the process of making an electrical claim.

DIRECT DEPOSIT - AUTHORIZATION FOR US CURRENCY

Seek authorization for direct deposit (ACH) for US currency payments

DIRECT DEPOSIT - VENDOR REQUESTS

Submit a vendor request for direct deposit